Skip to Content
1-833-609-0913 Get My Rate

Texting with Refi.com

When you give us permission to contact you by phone call or text message at a specific phone number, Refi.com and its affiliates may send a limited number of text messages (SMS or MMS) to pass along information we think will be helpful or informative. You must be 18 years old to participate in any Refi.com text messaging program.

Refi.com text messages are a free service offered by Refi.com to better connect with and provide information to our customers. Text message communications may be recorded, monitored, or analyzed for quality assurance, training, and service improvement purposes. Some text message interactions may be generated or analyzed in part by artificial intelligence (AI). Refi.com reviews AI-assisted communications to ensure accuracy, compliance, and service quality. When necessary, Refi.com may securely share message content or related data with trusted third-party service providers who support these functions, consistent with our Privacy Policy.

Refi.com Responsive Text Programs

Refi.com may respond to an inquiry you have made by text or phone call in order to quickly and efficiently answer your questions or meet your needs.

If you have requested information about homebuying (at sites such as Zillow, Trulia, Movoto, Homes.com, or Realtor.com) or expressed interest in a home loan generally, Refi.com specifically, or any of its products or affiliates' products through a website, online form, social media platform, or other online advertisement; or if you have responded to a mail inquiry or paper handout or flyer from Refi.com or its affiliates, First Residential Independent Mortgage may send a text message to confirm your interest or to set up a convenient time to speak with you.

These responsive text messages will not be sent to you unless you have given your written consent to receive them. They are purely informational in nature, attempting to respond to a request you made.

Responsive texts may be followed up by a phone call from a Refi.com representative.

How to Opt Out of Refi.com Responsive Texts

By texting the word "STOP," Refi.com will opt you out of our text program, but you may still receive the following communications from Refi.com:

  • A reply text from us confirming your opt-out, and
  • A follow-up phone call from a Refi.com representative.

How to Revoke Consent to Be Contacted by Refi.com

If you do not wish to receive any communication from Refi.com, you may request to be placed on our internal Do Not Call list. To do this, please call us at 1-800-906-8960. You will receive no follow-up text or call from us unless you make a new inquiry into one of our products or services.

Refi.com Marketing Text Programs

The frequency and volume of text messages you may receive from Refi.com through this program will vary depending on the number of times you send this program a message. We understand that your time is a limited resource, and respecting that is of the utmost importance to us.

For this text program you may:

  • Reply HELP to 1-417-243-9315 for help with a text message issue,
  • Reply STOP to 1-417-243-9315 to stop participating in one of our text programs.

The information phone number program is a one-time program. When you text "GetStarted" to 1-417-243-9315, you will get one message back with the phone number for Refi.com and a URL where you can get started.

Message and data rates may apply.

Compatible carriers with Refi.com's text program include:

Carriers: AT&T, Verizon Wireless, Sprint, and T-Mobile USA, Aio Wireless, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Boost Mobile, Carolina West Wireless, CellCom, Cellular One of East Central IL (ECIT), Cellular One of Northeast Arizona, Cellular One of Northeast Pennsylvania, Chariton Valley Cellular, Cricket, Coral Wireless (Mobi PCS), Cross, C-Spire (CellSouth), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Google Voice, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Metro by T-Mobile, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, Panhandle Communications, Peoples Wireless, Pine Cellular, Pioneer, RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, Simmetry (TMP Corporation), SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, Virgin Mobile, and West Central (WCC or 5 Star Wireless).

T-Mobile is not liable for delayed or undelivered messages.

Privacy and Legal Notices

Refi.com respects your privacy, and a full copy of our privacy policy can be viewed here.

The messages you receive from the Refi.com Text Program are not intended to be interest rate locks, loan commitments, or loan approvals. If you have consented to receive messages from the Refi.com Text Program, you agreed to receive automated marketing text messages that could be sent from an automated telephone dialing system to the phone number you provided to us. By providing consent, you authorize us to send text messages to the provided number even if you and your number are listed on any federal, state, or corporate Do-Not-Call lists. Consent is not required for purchase.

Terms and Conditions of Use: https://www.refi.com/legal/terms/